Dollar General Employee Benefits

Dollar General Employee Benefits

Benefits Guide

Dollar General Employee Benefits: What You Get and How to Use It

Dollar General offers benefits across health, financial, and time off categories, and everything runs through the DGME portal: viewing plans, enrolling, and updating elections after life events. This guide maps the categories and shows exactly where to act.

Quick answer

View and manage your benefits by signing in at webapps.dolgen.net/dgme2. For plan questions, call the Employee Response Center at 1 855 275 3447.

By Sarah Jacinda · Updated Jul 2026

The Map

Benefit categories at a glance

Exact plans and eligibility vary by role, hours, and state, so treat this as the map and confirm specifics in your portal.

CategoryTypically includesWhere to act
HealthMedical, dental and vision plansEnroll and view plans in the DGME portal
Financial401(k) retirement savings and payroll toolsElections in the portal; pay history on the pay stub portal
Time offPaid time off and leave optionsRequests through the portal and your store schedule
SupportEmployee assistance and wellbeing resourcesDetails in the portal benefits area

Not sure how to sign in first? Start with the DGME sign in guide.

Enrollment

The three windows that matter

Benefits enrollment is not open all year. You act inside one of three windows, and missing one usually means waiting for the next.

Timing

When you can enroll or change

  1. New hire window: shortly after your start date, enroll for the first time.
  2. Open enrollment: once a year, review and change any election.
  3. Qualifying life event: marriage, birth, or similar changes reopen your elections for a limited time.
Deadlines are firm. If a window is closing and the portal will not cooperate, call the ERC at 1 855 275 3447 before the deadline rather than after.
Checklist

Get full value from your benefits

A few habits make the difference between having benefits and actually using them.

Worth doing

  • Review elections every open enrollment instead of auto renewing
  • Update beneficiaries after any major life change
  • Check your pay stub after changes to confirm deductions match
  • Save the ERC number in your phone: 1 855 275 3447

Common mistakes

  • Missing the new hire window and waiting a year for coverage
  • Assuming part time eligibility instead of confirming it
  • Ignoring the 401(k) match if one applies to your role
  • Trusting third party sites for plan details instead of the portal
FAQ

Benefits questions

The benefits questions Dollar General employees search most.

How do I see my Dollar General benefits?
Sign in to the DGME portal at webapps.dolgen.net/dgme2 and open the benefits area, where your elections and plan details live. For questions the portal cannot answer, call the Employee Response Center at 1 855 275 3447.
When can I enroll in benefits?
During your new hire window shortly after starting, during the annual open enrollment period, or after a qualifying life event such as marriage or a new child. Deadlines are strict, so act inside your window.
Do part time employees get benefits?
Some benefits extend to part time team members while others require full time status, and eligibility rules change. Confirm your specific eligibility in the portal or with the ERC rather than relying on general lists.
Who do I call about a benefits problem?
The Employee Response Center at 1 855 275 3447 handles benefits, payroll, and W2 questions. Your store manager can also point you to the right contact for plan specific issues.